The following critical information must be read before completing your booking with Safety Learning Australia Pty Ltd (Safety Learning Australia).
These Terms and Conditions govern your use of our website and services, including enrollment in our safety courses. By accessing our website or enrolling in a course, you agree to comply with these Terms and Conditions.
You must be at least 14 years old to enroll in our courses. By enrolling, you confirm that you meet this age requirement.
3.1. Enrollment is subject to availability and payment of the course fee (Including any surcharge applicable).
3.2. Once your enrollment is confirmed, you will receive an email with course details and instructions.
4.1. All course materials provided by Safety Learning Australia are for your personal use only.
4.2. You may not reproduce, distribute, or share course materials without prior written permission from Safety Learning Australia.
5.1. You agree to conduct yourself in a professional and respectful manner during the course.
5.2. Disruptive or inappropriate behavior may result in your removal from the course without a refund.
6.1. Upon successful completion of the course, you will receive a certificate of completion.
6.2. Certification requirements and validity will be specified in the course details.
All content and materials provided by Safety Learning Australia, including but not limited to text, graphics, logos, and software, are the property of Safety Learning Australia and are protected by copyright and other intellectual property laws.
8.1. Safety Learning Australia is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.
8.2. Our liability is limited to the maximum extent permitted by law.
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website, and it is your responsibility to review them regularly.
These Terms and Conditions are governed by and construed in accordance with the laws of Australia, including Australian Consumer Law and Competition and Consumer Act 2010 (Cth). Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.
Safety Learning Australia is committed to protecting your privacy. This Privacy Policy Safety Learning Australia ‘s policy is to take reasonable steps to make students / individuals aware that it is collecting personnel information about them, the purpose for which it is collecting the information, and who, (if applicable), we might pass the information on to.
2.1. We collect personal information that you provide to us when you enroll in a course, contact us, or use our website.
2.2. This information may include your name, email address, phone number, and payment details.
3.1. We use your personal information to process your enrollment, provide course materials, and communicate with you.
3.2. We may also use your information to improve our services and for marketing purposes, with your consent.
4.1. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.
4.2. We may share your information with trusted third-party service providers who assist us in operating our website and services.
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
You have the right to access and correct your personal information. To do so, please contact us using the details provided below.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and it is your responsibility to review them regularly.
If you have any questions about this Privacy Policy, please contact us at:
Email: admin@safetylearning.com.au
Phone: 1800 976 180
The policy information is transparent and ensures that all students are treated fairly and with integrity when applying for refunds. We advise that Safety Learning Australia abides by the Consumer Protection legislation and will at all times respect each Student’s consumer rights.
1.1. If Safety Learning Australia cancels a course, you will be entitled to a full refund of the course fee.
1.2. You may also choose to enroll in an alternative course if available.
2.1. If you wish to cancel your enrollment, you must notify us in writing at least 14 days before the course start date to receive a full refund.
2.2. Cancellations made less than 14 days before the course start date will not be eligible for a refund.
3.1. If you wish to reschedule your course, you must notify us in writing at least 14 days before the course start date. Rescheduling is subject to availability and may incur a rescheduling fee.
3.2. Rescheduling requests made less than 14 days before the course start date will not be accepted.
Failure to attend a course without prior notification will result in forfeiture of the course fee. A notification must be made 24 hours prior to the course commencement.
In exceptional circumstances, we may consider refunds or rescheduling outside of the standard policy on a case-by-case basis. Please contact us to discuss your situation.
6.1. Our Refund Policy complies with the Australian Consumer Law (ACL), which provides consumer guarantees that cannot be excluded.
6.2. If there is a major failure with a service, you have the right to cancel your service contract with us and obtain a refund for the unused portion, or to compensation for its reduced value.
6.3. You are entitled to a refund or replacement for major failures of our services and compensation for any other reasonably foreseeable loss or damage.
If you have any questions about our Refund Policy, please contact us at:
Email: admin@safetylearning.com.au
Phone: 1800 976 180
Thank you for choosing Safety Learning Australia. We are committed to providing you with high-quality safety training and support.
